"Dropping our AMC and going to Mercury Network was the best business decision I made in 2009. The AMC filled my days with arguments between the bank, borrowers and realtors.
With Mercury Network, we get appraisers located near the subject property who know the area and their pricing is lower than the AMC. We can work with appraisers we know and trust, since Mercury allows us to assemble our own panel, and the "Double-Blind" mode allows our processors to once again order appraisals. We are HVCC compliant and free of the hassles of using an AMC.
Instead of arguments over values, I can work on things that make the bank money. Thank you Mercury Network!"
Terry K Fraser, VP-Lending, Mackinac Savings Bank, FSB
"We chose Mercury Network because we can customize our fee panel and we've got hassle-free, total control over it. You can't get that with AMCs. We also love how easy the order process is and we're kept up to date on each step of the process, from acceptance, to inspection date, inspection complete, and so on. Those status updates save us a lot of time."
Jaki Brown, First Community Bank
“We have great relationships with a number of appraisers, and with our preferred fee panel we can insure the appraisal goes to someone we can trust and who will be respectful of our clients. Our appraisers like the Mercury Network because, unlike with AMCs, the appraiser gets to keep what he has earned.”
Brendon Fisher, Summit Mortgage
“Mercury Network allows us to keep our independence and maintain control over the appraisal part of originating high quality loans. We get to use and support appraisers we know and trust, while keeping us in compliance with the regulations — all without burdening them with high AMC fees. Mercury is simple, yet useful and effective. It’s a great tool that compliments any lender’s origination talents.”
Bob Wampler, First Republic Mortgage
“Mercury’s double blind feature assures management that production staff cannot hand choose or discuss value with the appraiser, keeping us compliant with HVCC and FHA appraisal guidelines. It’s also streamlined my ability to review. Plus, I’m a big fan of the user friendly management reports, as well as the excellent service and feedback! The IT/Customer Service staff is very quick, efficient, and knowledgeable about the product and the appraisal requirements set forth by the various regulators.”
Sheila Hutchinson, George Mason Mortgage
“The appraisers we use are our friends and colleagues. Mercury let us include the same appraisers we’ve used for over twenty years, and maximized their take home dollars, all while keeping our cost reasonable and our process compliant with the regulations.”
John DeGuenther, American Home Mortgage
“The other companies were much higher in cost than Mercury, and they used their own stable of appraisers. Many lenders have gone that route only to be disappointed. When they send an appraiser from many miles away, the lenders have been riddled with value problems. Let’s face it, a local appraiser is going to be much more familiar with that market and comps than someone from outside the area.”
Mary L Renn, First Harrison Bank
"We've used an AMC, but we had problems with appraisers that weren't local, and poor quality reports. When we got 2 different reports for 2 different properties, but both had the same interior photos - we knew something had to be done. We use Mercury Network because we can use our own trusted appraisers, and we're still HVCC compliant."
Heather Patterson, Choice Lending Corp
"I have found Mercury to be an excellent tool in keeping our appraisal orders organized. The system is able to track the order from start to finish, so that we know what date it was ordered, when the property was inspected, and when the report was delivered. The system is also very useful in corresponding with the appraisers via the message system.
Mercury has also been very useful in keeping our approved appraiser list current and organized, as the system alerts us when an appraiser’s E&O insurance and license is expiring, and we can contact the appraiser to update the information.
I really like the ease of use of the system and also the excellent tech support that a la mode provides."
Gary Gaspar, Bank of Hawaii
"Mercury Network is really user friendly, and it’s better than using an AMC because it costs the borrower less and the appraiser is able to retain more of their fee."
Beth Litherland, RiverCity Mortgage & Financial
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