Quality Assurance Specialist

Oklahoma City, OK - Full time

Company description
Mercury Network is a rapidly growing, nationally known software company headquartered in Oklahoma City. Our knowledgeable, close-knit team has built a high growth, profitable business and an exceptional company culture. Now, we’re a 100+ person company, and our growth momentum has opened up new opportunities. 

We seek a Quality Assurance Specialist to join our team.  This person will be responsible for ensuring a high level of quality for all of our products and supporting our sales, support development, and product management staff, as well as our customers and partners.

Priorities and deliverables:

  • Organize, document, and perform test cases based on specifications and interactions with Product Management, Developers, and other team members
  • Identify, classify, and prioritize issues found through testing using issue tracking system
  • Regularly report on status of project

These priorities and deliverables will be achieved by:

  • Testing and verifying the look, feel, and functionality of fixes, changes and improvements made to our products, while ensuring the product maintains a high level of quality expected by our company and customers
  • Writing and maintaining test cases, scripts, and matrices used for testing our products
  • Ensuring updates are completed in a timely manner to accommodate our company goal of at least two updates released per month
  • Handle escalated calls, from our Client Relations department, in a timely manner
  • Promptly respond to requests, from the various departments in our company, and make sure the request is followed through to completion or passed on to the appropriate party
  • Promptly report any potential issues, found through testing or other means, and make sure they are addressed appropriately

Qualifications:

  • 1 year of experience in manual software and/or website testing  
  • 1 year of experience reporting issues using issue tracking system  
  • Basic SQL knowledge  Ability to analyze business and/or functional requirement documents for testing purposes  
  • Strong analytical and organizational skills  
  • Strong written and verbal communication skills

Required experience:

  • Manual software: 1 year

 

Additional Information
All your information will be kept confidential according to EEO guidelines.  No sponsorships available.

To apply please send your cover letter and resume to careers@mercuryvmp.com.