Requesting Payment for Completed Orders
If you need to send a message to the client or lender regarding payment on a previous order through Mercury Network, we recommend that you send a message attached to that order. Follow the instructions below for a quick walk through on how to do this.
1. In Mercury Network, click the status folder containing the order you wish to send a message about using the list on the left.
2. Find the order in the list of open orders and double-click it to view the Order Details.
3. Click Send Message in the top toolbar.
4. Enter the message that you would like to send to the client. We recommend that you include all pertinent data in regards to the payment for the specific order.
5. Click the send button and you are done.