We have a few videos to help understand how to use Mercury Network's tools.  Here they are:

How to order an appraisal - A quick step-by-step guide to ordering a new appraisal using Mercury Network

A new look for order details - We recently revamped the way you see details for your appraisal orders.  This is an overview to help you find your way around.

How to order appraisals within Encompass - If you use Encompass as your loan origination software, you can order appraisals directly within your existing workflow.  This video shows you how it works.