Mercury Mobile Privacy Policy

This Privacy Policy applies to Mercury Mobile (the “App”).  You have the right to understand how the App collects, uses, and retains information. 

We collect and use certain information about your use of the App to help improve the App, for marketing or market research purposes, and to administer the App.  The information we collect about your visit may include the Internet Protocol (IP) address from which you access the Internet, the date, time and duration of your use, activity logs and error logs.  We may collect, use and retain this information even if we collect no personally identifying information about you. 

The App requires permissions that include Calendar, Location, and Photos/Media/Files. These permissions are required to make the App fully functional. For example, they let you save or create a reminder about an order due date, or calculate your distance from subject. We will never access or share any data gathered under these permissions for purposes other than to make features work if and when you use them.

We may port personally identifiable information about you from your Mercury Network account in order to operate the App or to provide the services or carry out the transactions you request or authorize.  The personal information collected from the Mercury Network may include your name, organization name, title, phone, and e-mail address.  We may use personal information to improve your experience of the App, to provide customer service, or to provide important information about the App or the services or transactions you request or authorize.  Additionally, we may use personal information to provide you information about the Mercury Network or about other Mercury Network products or services.  If we need to contact you about technical or security issues related to a product or service you requested, you can’t “opt out” of those e-mails, as they are essential to your use of the App. 

Except as provided in this Privacy Policy, personal information collected from the App will not be shared beyond Mercury Network, LLC, its parent, affiliates or partners without your consent.    

We engage other companies to perform tasks on our behalf, such as server hosting, optimization, and redundant archiving to ensure continuity of service.  We only provide such other companies the information they need to perform those tasks.   In cases where personal information resides offsite, it is subject to limited access, strict confidentiality terms, and/or is encrypted.

We will not disclose personal information except under limited circumstances.  We may disclose personal information collected if we are required to do so by law, such as pursuant to a lawful summons or subpoena, or a request of an individual acting with appropriate legal authority.  We may disclose personal information if we have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property, or safety of the Mercury Network, its users, or the public. 

You may always change your personal information at any time by logging in to the Mercury Network and clicking on the Users button to access User Management.  If you would like to review the personal information of yours that we have collected, you may find it at that link or you may contact us at privacy@mercuryvmp.com.  We may ask you to prove your identity before we allow you to review personal information.  We will delete some or all of your personal information at your request, but doing so may make certain features of the App behave differently.

Neither Mercury Network, LLC nor its parent, affiliates, or subsidiaries warrant that your use of the App will be confidential.  Mercury Network, LLC and its parent, affiliates and subsidiaries disclaim any liability for harm to you or any other person arising from any alleged breach of confidentiality with respect to your use of the App.

We may update this Privacy Policy from time to time.  You can tell when the Privacy Policy was last updated by referring to the “last updated” date at the bottom of the Privacy Policy.  Your use of the App constitutes consent to this Privacy Policy and any updates to it.

We welcome your questions and comments regarding this Privacy Policy.  You may contact us electronically at privacy@mercuryvmp.com or by U.S. Mail to 5885 Cumming Highway, Suite 108 Box 318, Sugar Hill, GA 30518.

This Privacy Policy was last updated March 1, 2017.