Automate engagement letters for residential orders, new commercial products, and more

This update gives you a way to save time by automating your statement of engagement letters for residential appraisal orders. There are also two new products available to help you manage your commercial valuation workflow. Finally, if you use more than one Mercury Network account concurrently within the same browser, there’s an improvement to avoid data being transferred between those accounts. Read on for the highlights and check the release notes for full details.

 

Automate your engagement letter for residential orders

This new feature can save you several steps on every residential appraisal order by automatically attaching your engagement letter. It’s easy to set up… Visit Product Requirements and click the Document templates button to customize the new Residential Engagement Letter (Default) template. You can use merge fields to include order and vendor data, your branding, and any other changes so the letter suits your requirements and style. If you like, you can click create new to start your own template from scratch or based on an existing engagement letter you already have.

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Once you’ve set up your template, you can double-click any product in Product Requirements and use the Document Templates section to select the Residential Engagement Letter (Default) so it will be included when an order for that product is placed. It will be attached to the order as a PDF upon assignment or after a Conditionally Declined order’s conditions are accepted.

After that, you’re all set to use a standardized template for your engagement letter without re-keying order details or vendor data, promoting consistency and accuracy. Plus, you’ll save the time needed to manually generate and attach an engagement letter for each order.

Click here for a quick walkthrough that shows you how to set this up in your own account. We hope this makes your workflow more efficient, and look forward to hearing your feedback.

 

New products for commercial orders

To make your commercial-lending workflow more efficient, we’ve added two new products which are intended to help you identify potential risk and determine whether further evaluation (such as a phase 1 environmental site assessment) is necessary. Previously, you may have accomplished the same goal by using a different product with a lot of annotations or repurposed forms. These products are based on your input to help you place orders for your specific needs.

These new products are called Environmental Government Database Report and Environmental Transaction Screen Assessment. In Product Requirements, you can enable these new products and configure them with your fees, required designations, and document templates as you would any other product in the platform.

 

Better handling for those who use multiple Mercury Network accounts

If you log in to more than one Mercury Network account concurrently in multiple browser tabs or windows, there were cases when data would move between the separate accounts. To prevent this and protect the data in both accounts, now, when opening a new browser window or tab to access Mercury Network, you'll remain logged in to the same Mercury Network account as you were previously. To simultaneously access multiple Mercury Network accounts on the same device, you can open an Incognito (or equivalent - such as InPrivate in MS Edge) tab or a separate browser.